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Computer shuts down - help?


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#1 ツ  

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Posted April 26, 2013 - 05:56 PM

Hello, would any computer genies like to help me out it with this problem it would be much appreciated. When I play virtually any game (NBA 2k13, Counterstrike, Starcraft, WoW, etc.), my computer would randomly shut off and upon rebooting to desktop it shows this popup:

"Windows has recovered from unexpected shutdown."
 
Problem signature:
  Problem Event Name: BlueScreen
  OS Version: 6.1.7601.2.1.0.768.3
  Locale ID: 1033
 
Additional information about the problem:
  BCCode: 116
  BCP1: FFFFFA800641C210
  BCP2: FFFFF88003804668
  BCP3: FFFFFFFFC000000D
  BCP4: 0000000000000003
  OS Version: 6_1_7601
  Service Pack: 1_0
  Product: 768_1
 
Files that help describe the problem:
  C:\Windows\Minidump\042613-17596-01.dmp
  C:\Users\JJ\AppData\Local\Temp\WER-61136-0.sysdata.xml
 
Read our privacy statement online:
 
If the online privacy statement is not available, please read our privacy statement offline:
  C:\Windows\system32\en-US\erofflps.txt

 

After about 3-5 minutes of gaming the computer would shutdown. Browsing the web, opening files, etc. are fine, but I can't seem to play any games. It's been a recurring problem  the past couple days. I never had this problem before till now.

 

my specs

 

Lt21d9a.png

e0l23Ta.png

 

Please help :(



#2 Jackson

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Posted April 26, 2013 - 06:09 PM

Look, you cannot run any modern day game smoothly with that GFX card. Capped with it being from the [expletive]tiest known computers known since the dawn of time, I would not be surprised.

 

You either have a bad driver installed or your GFX card is slowly becoming fried and it can't handle the load. Buy a new gaming card and you will see better results.

 

Unlikely, but you could have a virus prohibiting your games from getting the needed resources out of your graphics card.

 

Most likely: your computer can't handle the games.

 

Edit: It's not even a solo graphics card from the looks of it. Meaning it's integrated to the motherboard (NOT FOR GAMING).

 

And your processor is really weak is well. Try closing everything before starting the games? Could help to relieve some load.


Edited by Jackson, April 26, 2013 - 06:12 PM.


#3 ツ  

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Posted April 26, 2013 - 06:11 PM

Look, you cannot run any modern day game smoothly with that GFX card. Capped with it being from the [expletive]tiest known computers known since the dawn of time, I would not be surprised.

 

You either have a bad driver installed or your GFX card is slowly becoming fried and it can't handle the load. Buy a new gaming card and you will see better results.

 

Unlikely, but you could have a virus prohibiting your games from getting the needed resources out of your graphics card.

 

Most likely: your computer can't handle the games.

i could play them fine a week ago....and these games don't use intense graphics.



#4 Jackson

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Posted April 26, 2013 - 06:15 PM

i could play them fine a week ago....and these games don't use intense graphics.

Yah, but it's not made for these types of games. Anyways I think your GFX card is over heating. Try blow some air through your case or open up the case panel to let in some air.



#5 Jackson

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Posted April 26, 2013 - 06:22 PM

Can you tell me if you have a physical card or if it's integrated? If it's integrated I think you're screwed, if not, then just run a fan at max speed facing your computer. Clean out all the dust. Make sure the intake fans and the exhaust fans are clean and free from dust. Try to place your computer case near a window and remove any obstructing objects that would suffocate flowing air.


Edited by Jackson, April 26, 2013 - 06:24 PM.


#6 ツ  

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Posted April 26, 2013 - 06:31 PM

Can you tell me if you have a physical card or if it's integrated? If it's integrated I think you're screwed, if not, then just run a fan at max speed facing your computer. Clean out all the dust. Make sure the intake fans and the exhaust fans are clean and free from dust. Try to place your computer case near a window and remove any obstructing objects that would suffocate flowing air.

well i just checked the temps on speedfan and came up with these results.

 

zysxX8s.png

 

are those temperatures high enough to consider it overheating?



#7 -Wade-

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Posted April 26, 2013 - 06:36 PM

 
 
 
 
 
 

Checkout speedfan and take note of how warm your CPU and GPU are.

 

http://www.almico.com/speedfan.php

 

Compare them to some of these ideal ranges

 

http://i.stack.imgur.com/EMcjd.jpg

 

If you aren't able to run the original Starcraft on the 8400GS, something isn't right. While the immediate thing to look at may be the graphics card, perhaps this issue is reproduced when straining your memory?

 

http://windows.micro...n-your-computer

http://www.sevenforu...-memtest86.html

 

If this recently started happening, as it has been suggested, perhaps a conflicting driver has been installed, or a new windows update is conflicting with an outdated graphics driver? Check out drivergenius and see if there are any driver updates:

http://www.driver-soft.com/

 

If all else fails, you may consider doing a Start -> All Programs -> Accessories -> System Tools -> System Restore

 

to before the problem started happening.

 

As suggested by Jackson, perhaps upgrading your card would be the next best option. You can get an nVidia 8800GT for $50, pop it into a PCI express slot and play Crysis on High Graphics with x4 anti-aliasing.


Edited by -Wade-, April 26, 2013 - 06:37 PM.

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#8 Jackson

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Posted April 26, 2013 - 06:39 PM

well i just checked the temps on speedfan and came up with these results.

 

zysxX8s.png

 

are those temperatures high enough to consider it overheating?

HOLY [expletive]. YES.

 

Open that computer up right now, and blow a huge fan through it. Your CPU will probably fry pretty soon. I don't blame you though. Compaqs are so bad it's not even funny. Open up your computer, clean out the dust and run as much air through as you can.

 

Heck I start shaking when my GFX card reaches 65F. All eight of my CPU cores never go over 86F when under max load.


Edited by Jackson, April 26, 2013 - 06:43 PM.


#9 -Wade-

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Posted April 26, 2013 - 06:39 PM

 
 

well i just checked the temps on speedfan and came up with these results.

 

zysxX8s.png

 

are those temperatures high enough to consider it overheating?

 

Yes, I would consider 93 degrees celsius for the GPU overheating. Specifically, I would try to get your GPU down to the 50-60 degree celsius range (cooler if you can).You will see system damage soon if this is not addressed.  Try to increase your fan speeds, otherwise you are going to need to look into getting a heatsink and or new/more fans. You can go ghetto like I had to a few summers ago if you must: get one of those big ass 3x4 fans and let it blow into the side of your opened chassis.


Edited by -Wade-, April 26, 2013 - 06:42 PM.

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Posted April 26, 2013 - 06:43 PM

How's the Cooler Master Hyper 212 Plus?

 

http://www.amazon.co...27980873&sr=8-1


yo.


#11 Jackson

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Posted April 26, 2013 - 06:45 PM

How's the Cooler Master Hyper 212 Plus?

 

http://www.amazon.co...27980873&sr=8-1

Best mid-level-budget-after-market-cooler on the market.


Edited by Jackson, April 26, 2013 - 06:45 PM.


#12 -Wade-

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Posted April 26, 2013 - 06:46 PM

 
 
 

How's the Cooler Master Hyper 212 Plus?

 

http://www.amazon.co...27980873&sr=8-1

 

Great. I used that same fan in my buddy's rig and he games comfortably and produces in Sony Vegas at ideal CPU temperatures. If you could spend $30 more, I would get this one over that:

http://www.amazon.co...67030732&sr=8-3

 

Liquid cooling is really the way to go if one wishes to be an avid computer gamer, though.

 

 

 

 


Edited by -Wade-, April 26, 2013 - 06:47 PM.

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#13 ツ  

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Posted April 27, 2013 - 10:39 PM

Turns out I haven't cleaned my computer in years. Sucked out all the dust and now it works. About a 20 degree decrease after cleaning. Thanks guys.



#14 Game

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Posted April 28, 2013 - 05:58 PM

holy crap...those temps are nuts

 

glad problem is solved


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#15 vong

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Posted May 06, 2013 - 09:15 PM

Damn, I've been having the same problem with my desktop Vaio. Reformatted my desktop from windows XP to Windows 7 Professional. Everything went fine, but it would ALWAYS get BSOD for no reason. At random moments too. I looked at computer usage, its only at 40% roughly so I was like what gives.. I even upgraded the radeon video card drive. I guess its probably my video card over heating as well. 

 

Thanks for the help on this, it also applies to my situation.


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#16 Jackson

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Posted May 07, 2013 - 12:01 PM

Damn, I've been having the same problem with my desktop Vaio. Reformatted my desktop from windows XP to Windows 7 Professional. Everything went fine, but it would ALWAYS get BSOD for no reason. At random moments too. I looked at computer usage, its only at 40% roughly so I was like what gives.. I even upgraded the radeon video card drive. I guess its probably my video card over heating as well. 

 

Thanks for the help on this, it also applies to my situation.

Did you figure it out?



#17 vong

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Posted May 07, 2013 - 02:01 PM

Nah I have no idea why its shutting down randomly. Its getting quite annoying. I bought a dust removed, sprayed it all out. I dont think the computer over heats.

 

 

Eh, going to just give it to my uncle to see if he can figure it out.


Edited by vong, May 07, 2013 - 02:25 PM.

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#18 ツ  

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Posted May 07, 2013 - 08:53 PM

Nah I have no idea why its shutting down randomly. Its getting quite annoying. I bought a dust removed, sprayed it all out. I dont think the computer over heats.

 

 

Eh, going to just give it to my uncle to see if he can figure it out.

could be faulty reformatting i suppose?



#19 ツ  

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Posted June 01, 2013 - 10:49 AM

is an idle 131F GPU normal? when i load games it usually heats up to 150-170F



#20 Warren2ThaG

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Posted June 01, 2013 - 10:51 AM

could be faulty reformatting i suppose?

 i think so, my dads friend reformatted mine and mine heats up like on videos or if i browse alot then shutoffs. sony vaio desktop


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