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PSN Blackout ENDS at 41 days. All capabilities including PSN Store have been restored. Welcome pack available.


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#61 Draztik

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Posted May 05, 2011 - 09:19 PM

Sony's "Welcome Back" package of free software and PlayStation Plus subscriptions was a nice gesture, but it won't help you if your credit card gets fraudulently charged in the aftermath of the PlayStation Network debacle. That, however, is exactly what Debix is for. Sony's announced that it will provide a complimentary one-year subscription to Debix's "AllClear ID Plus" identity theft protection service to all PlayStation Network and Qriocity account holders in the United States, which will attempt to protect your personal data from harm, by both monitoring known criminal activity for your private digits and providing up to $1 million in ID theft insurance coverage. We've never used Debix, so we can't vouch for its reliability, and this particular plan admittedly doesn't look quite as comprehensive as the one Debix offers regular customers for $10 a month. Still, some peace of mind is a heck of a lot better than none, so we think we might take Sony up on its offer and sign up by the June 18th deadline. If you'd like to join us, you should find an activation code in your inbox before long.


http://www.engadget.com/2011/05/05/sony-offers-free-debix-identify-theft-protection-for-psn-and-qri/


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#62 Windu

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Posted May 06, 2011 - 05:33 AM

From Howard Stringer...

Dear Friends,

I know this has been a frustrating time for all of you.

Let me assure you that the resources of this company have been focused on investigating the entire nature and impact of the cyber-attack we’ve all experienced and on fixing it. We are absolutely dedicated to restoring full and safe service as soon as possible and rewarding you for your patience. We will settle for nothing less.

To date, there is no confirmed evidence any credit card or personal information has been misused, and we continue to monitor the situation closely. We are also moving ahead with plans to help protect our customers from identity theft around the world. A program for U.S. PlayStation Network and Qriocity customers that includes a $1 million identity theft insurance policy per user was launched earlier today and announcements for other regions will be coming soon.

As we have announced, we will be offering a “Welcome Back” package to our customers once our PlayStation Network and Qriocity services are up and running. This will include, among other benefits, a month of free PlayStation Plus membership for all PSN customers, as well as an extension of subscriptions for PlayStation Plus and Music Unlimited customers to make up for time lost.

As a company we — and I — apologize for the inconvenience and concern caused by this attack. Under the leadership of Kazuo Hirai, we have teams working around the clock and around the world to restore your access to those services as quickly, and as safely, as possible.

I know some believe we should have notified our customers earlier than we did. It’s a fair question. As soon as we discovered the potential scope of the intrusion, we shut down the PlayStation Network and Qriocity services and hired some of the best technical experts in the field to determine what happened. I wish we could have gotten the answers we needed sooner, but forensic analysis is a complex, time-consuming process. Hackers, after all, do their best to cover their tracks, and it took some time for our experts to find those tracks and begin to identify what personal information had — or had not — been taken.

As a result of what we discovered we notified you of the breach. Our investigation is ongoing, and we are upgrading our security so that if attacks like this happen again, our defenses will be even stronger.

In the last few months, Sony has faced a terrible earthquake and tsunami in Japan. But now we are facing a very man-made event – a criminal attack on us — and on you — and we are working with the FBI and other law enforcement agencies around the world to apprehend those responsible.

In the coming days, we will restore service to the networks and welcome you back to the fun. I wanted to personally reach out and let you know that we are committed to serving you to the very best of our ability, protecting your information better than ever, and getting you back to what you signed up for – all the games and great entertainment experiences that you expect from Sony.

With best regards,
Howard Stringer




Sony Offering Free ‘AllClear ID Plus’ Identity Theft Protection in the United States through Debix, Inc.
+ Posted by Patrick Seybold // Sr. Director, Corporate Communications & Social Media
Last weekend, Sony Computer Entertainment announced that we will provide complimentary enrollment in an identity theft protection program. Here are the details of this program for PlayStation Network and Qriocity account holders in the United States only. We are working to make similar programs available in other countries/territories where applicable. Information will be posted on local websites/blogs when available.

Sony Computer Entertainment and Sony Network Entertainment International have made arrangements with Debix, Inc., one of the industry’s most reputable identity protection firms, to offer AllClear ID Plus at no cost to PlayStation Network and Qriocity account holders for 12 months from the time an account holder registers for the program.

Please note that we will start sending out activation emails for this program over the next few days, and you will have until June 18th to sign-up and redeem your code. You will need to sign up directly through AllClearID, not on Sony’s websites, and details, including step-by-step instructions for the program, will be emailed to United States PSN and Qriocity Account holders soon.

The details of the program include, but are not limited to:

•Cyber monitoring and surveillance of the Internet to detect exposure of an AllClear ID Plus customer’s personal information, including monitoring of criminal web sites and data recovered by law enforcement. If his/her personal information is found, the customer will be alerted by phone and/or email and will be provided advice and support regarding protective steps to take. The customer will also receive monthly identity status reports. Debix works with an alliance of cyber-crime experts from the government, academia and industry to provide these services.
•Priority access to licensed private investigators and identity restoration specialists. If an AllClear ID Plus customer receives an alert, or otherwise suspects that he/she may be the victim of identity theft, the customer can speak directly, on a priority basis, with an on-staff licensed private investigator, who will conduct a comprehensive inquiry. In the case of an identity theft, the customer can work with an identity restoration specialist to contact creditors and others, and take necessary steps to restore the customer’s identity.
•A $1 million identity theft insurance policy per user to provide additional protection in the event that an AllClear ID Plus customer becomes a victim of identity theft. This insurance would provide financial relief of up to $1 million for covered identity restoration costs, legal defense expenses, and lost wages that occur within 12 months after the stolen identity event.
More information will be available on the enrollment page, a link which will be included in the email you will receive.

We continue to work around the clock to have some PlayStation Network services and Qriocity services restored, and will be providing you specific details shortly.

Thank you.




Today our global network and security teams at Sony Network Entertainment and Sony Computer Entertainment began the final stages of internal testing of the new system, an important step towards restoring PlayStation Network and Qriocity services.

As previously mentioned, we’ve been working around the clock to rebuild the network and enhance protections of your personal data. It’s our top priority to ensure your data is safe when you begin using the services again.

We understand that many of you are eager to again enjoy the PlayStation Network and Qriocity entertainment services that you love, so we wanted you to be aware of this milestone and our progress. We will provide additional updates as soon as we can.


Pau Gasol is GONE


#63 LakersGAFan

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Posted May 06, 2011 - 10:29 AM

YEAY!
That statement from that guy seem sincere.
I want them to catch the little bastardos that did it though.

#64 LakersGAFan

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Posted May 06, 2011 - 10:31 AM

did anybody get the email yet about the fraud insurance policy?
Who is gonna do it? I think I am even though I dont tottaly understand it. I read all that but I dont understand how they monitor and secure my $. Who protects the monitor of the monitors ya know?

#65 Draztik

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Posted May 06, 2011 - 11:09 AM

did anybody get the email yet about the fraud insurance policy?
Who is gonna do it? I think I am even though I dont tottaly understand it. I read all that but I dont understand how they monitor and secure my $. Who protects the monitor of the monitors ya know?


its basically just insurance against fraud. So if something did happen you'd be insured up to 1 mill


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#66 vong

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Posted May 09, 2011 - 06:43 AM

Report: Sony plans to restart PSN services 'fully' by May 31st

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While Sony works to restore components of PlayStation Network and its Qriocity music service, a Tokyo-based representative of the company projects that both will be fully restored by the end of May. Speaking to Bloomberg, Shigenori Yushida stated that a complete reboot of Sony's online suite would be initiated by May 31. What exactly comes on before then remains to be seen.

Sony aimed to re-launch some services (including Home, chat functionality and friends lists) during last week, but delayed its plans in order to finalize testing of what it claims is a reconstructed and more secure network. For the time being, Sony will likely focus on getting new PS3 firmware out to allow users to update their usernames and passwords, and restoring online gaming, which has been deactivated since April 20.

Since then, PS3 versions of big releases like Portal 2 and Mortal Kombat have been locked out of online play. To make the timing especially awkward, Splash Damage's multiplayer-focused shooter, Brink, is making its debut this week.


source: http://www.joystiq.c...ully-by-may-31/

that was WAY too long.. if this keeps up im thinking about getting a 360. they having some good deals:

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  • Buy any Xbox 360 system get a $50gc + 1600 points card free

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  • Xbox 360 4GB Kinect bundle with free $50 gift card $299.99

Edited by vong, May 09, 2011 - 06:43 AM.

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#67 Windu

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Posted May 09, 2011 - 06:52 AM

I want some free [expletive] for my troubles

Pau Gasol is GONE


#68 vong

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Posted May 09, 2011 - 06:53 AM

me too.. i am like bored out of my mind, summer just started for me... summer school dont start till the 13th of june dam it and i took a month leave from work too lol

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#69 LakersGAFan

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Posted May 09, 2011 - 09:16 AM

this blackout has ruined my life. yesterday I had to go outside and have fun. wtf is up with that. This aint that 70's show. I feel luike I'm becoming more socially acceptable as each day passes. I NEED MY PS3!

#70 Real Deal

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Posted May 09, 2011 - 09:19 AM

So let me get this straight: we will have one free game download? However, all PSN+ users get free game downloads, and that's where ours will come from? And...we get one free month of PSN+ for...those free/cheap downloads?

I don't see how that makes sense. I want a free game that isn't normally free for anyone else. If we're getting the one month of PSN+, we're already getting those downloads.

Maybe I don't understand.

#71 Draztik

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Posted May 09, 2011 - 09:26 AM

So let me get this straight: we will have one free game download? However, all PSN+ users get free game downloads, and that's where ours will come from? And...we get one free month of PSN+ for...those free/cheap downloads?

I don't see how that makes sense. I want a free game that isn't normally free for anyone else. If we're getting the one month of PSN+, we're already getting those downloads.

Maybe I don't understand.


Nah you will get 30 days of PSN+ including those free downloads that come with it, but most of the good downloads, like new content or new full games that aren't free to + members. So you will get 1 free download of any of those.


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#72 vong

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Posted May 09, 2011 - 10:06 AM

Nah you will get 30 days of PSN+ including those free downloads that come with it, but most of the good downloads, like new content or new full games that aren't free to + members. So you will get 1 free download of any of those.


PSN store updates once a week (tuesday at 6PM EST i think) and so you should be able to download 4 free games. and some games that are discounted for the PSN+ members. the games varies from either PSN store games IE X-men Arcade, TMNT or PSONE games. its really random what games are free

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#73 Draztik

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Posted May 09, 2011 - 12:14 PM

PSN store updates once a week (tuesday at 6PM EST i think) and so you should be able to download 4 free games. and some games that are discounted for the PSN+ members. the games varies from either PSN store games IE X-men Arcade, TMNT or PSONE games. its really random what games are free


Yea that's what i ment, you can download all the free games that PSN+ members get, but you'll also get 1 free download for anything else. So use that 1 free for anything that isn't free to PSN+ already


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#74 Busty Bluth

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Posted May 09, 2011 - 01:34 PM

I have another offer for Sony. Fix my 60GB phat gratis.

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#75 Windu

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Posted May 09, 2011 - 01:43 PM

so when does this start?

Pau Gasol is GONE


#76 The Big Fish

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Posted May 09, 2011 - 01:52 PM

so when does this start?


I read it wasn't gonna be fully back until the 31.

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#77 Nelo Ice

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Posted May 09, 2011 - 04:26 PM

So let me get this straight: we will have one free game download? However, all PSN+ users get free game downloads, and that's where ours will come from? And...we get one free month of PSN+ for...those free/cheap downloads?

I don't see how that makes sense. I want a free game that isn't normally free for anyone else. If we're getting the one month of PSN+, we're already getting those downloads.

Maybe I don't understand.


u get to pick 2 free games out of 5(which games they havent revealed)
http://www.computerandvideogames.com/300500/news/playstation-network-users-offered-2-free-ps3-games-for-suffering-down-time/?cid=OTC-RSS&attr=CVG-General-RSS

also im sure everyone knos but for psn+ u have to stay subscribed to keep ur free game dls otherwise u lose access to it once u unsubscribe

#78 Windu

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Posted May 09, 2011 - 09:05 PM

also im sure everyone knos but for psn+ u have to stay subscribed to keep ur free game dls otherwise u lose access to it once u unsubscribe


lol

thats [expletive]ty

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#79 LaLa

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Posted May 10, 2011 - 12:15 AM

u get to pick 2 free games out of 5(which games they havent revealed)
http://www.computerandvideogames.com/300500/news/playstation-network-users-offered-2-free-ps3-games-for-suffering-down-time/?cid=OTC-RSS&attr=CVG-General-RSS

also im sure everyone knos but for psn+ u have to stay subscribed to keep ur free game dls otherwise u lose access to it once u unsubscribe

lol Sony is pretty shady...good thing I use my 360 WAY more than the PS3.
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#80 pkflyers

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Posted May 10, 2011 - 09:04 AM

u get to pick 2 free games out of 5(which games they havent revealed)
http://www.computerandvideogames.com/300500/news/playstation-network-users-offered-2-free-ps3-games-for-suffering-down-time/?cid=OTC-RSS&attr=CVG-General-RSS

also im sure everyone knos but for psn+ u have to stay subscribed to keep ur free game dls otherwise u lose access to it once u unsubscribe

are you serious? because when i got free games wen i used to subscribe to Qore, they didnt disable them after i quit the subscription..but maybe psn+ works different


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