Jump to content




Photo

Need help with my [expletive]in up laptop


  • Please log in to reply
34 replies to this topic

#1 Imadogg

Imadogg

    Rookie

  • 0 posts
  • Joined: Jul 24, 2008

Posted July 31, 2010 - 11:13 PM

I have a Toshiba laptop, 3 years old, with Windows 7 on it.

The other day it just suddenly [expletive]ed up. Loads up to the windows error recovery screen, where you can choose to launch repair or start normally. Neither help, takes forever, then finally gets to a black screen, then a mouse appears on the black screen, and nothing ever happens after that. Clicked on start in safe mode, last working configuration, boot logs whatever whatever, tried every option... it just goes to a black screen with a mouse cursor on it.

Someone help please.

#2 LaLa

LaLa

    Champ

  • 7,900 posts
  • Joined: Jul 27, 2008
  • Location:Born in Oakland, Now in So-Cal
  • Fan Since:1999
  • Fav. Laker:KB24

Posted July 31, 2010 - 11:27 PM

get a new laptop. :laughing:
Posted Image
R.I.P. to my grandmother, 4/17/07 : (

#3 magicbalala245

magicbalala245

    Call Me Mr. Clutch or Mr. Automatic

  • 3,458 posts
  • Joined: Jul 24, 2008
  • Location:San Gabriel, California
  • Fan Since:I was born in '91
  • Fav. Laker:Kobe, Magic, Lamar

Posted July 31, 2010 - 11:29 PM

Get a MacBook
Posted Image

#4 Imadogg

Imadogg

    Rookie

  • 0 posts
  • Joined: Jul 24, 2008

Posted July 31, 2010 - 11:31 PM

Perhaps one of those options... but first to try to fix this current situation :(

#5 Riot

Riot

    Trojan

  • 5,201 posts
  • Joined: Jun 19, 2009
  • Location:SFValley
  • Fan Since:'95

Posted July 31, 2010 - 11:34 PM

Get a MacBook


Posted Image

#6 Real Deal

Real Deal

    Legend

  • 14,925 posts
  • Joined: Jun 29, 2008
  • Location:Kansas
  • Name:Brandon
  • Fav. Laker:Kobe

Posted July 31, 2010 - 11:35 PM

You have locked registry keys.

Get to the black screen by starting up normally, then hit CTRL+ALT+DEL and see if you can start the Task Manager.

#7 Real Deal

Real Deal

    Legend

  • 14,925 posts
  • Joined: Jun 29, 2008
  • Location:Kansas
  • Name:Brandon
  • Fav. Laker:Kobe

Posted July 31, 2010 - 11:42 PM

Anyway, if you can bring up the Task Manager, go to the Applications tab and hit New Task. Enter:

”C:\Program Files\Internet Explorer\iexplore.exe” “http://info.prevx.com/download.asp?GRAB=BLACKSCREENFIX”

Hit OK, and it should start the browser and download. Be sure to hit "Run" and let it download and fix your problem.

#8 Imadogg

Imadogg

    Rookie

  • 0 posts
  • Joined: Jul 24, 2008

Posted August 01, 2010 - 12:39 AM

I can't do anything :(

It's all black and I can move the cursor around. So fun. But besides that, nothing. No task manager, no right click, no normal shut down. I just have to hold onto the power button til it turns off.

#9 The Big Fish

The Big Fish

    AKA Michael Knight

  • 6,001 posts
  • Joined: Jul 18, 2009
  • Location:Virgin[I]a
  • Name:Travis
  • Fan Since:My dad showed me "showtime".
  • Fav. Laker:Kobe to Shaq.

Posted August 01, 2010 - 04:16 AM

Get a new one or system recovery? I never heard of anything like that before...

tysonsigv1ui2.jpg

 

REST IN PARADISE, Queen Fefe

I love you Ma!

October 26th, 2013


#10 vong

vong

    Sixth Man

  • 3,169 posts
  • Joined: Oct 06, 2008
  • Fav. Laker:Goku

Posted August 01, 2010 - 05:23 AM

Get a MacBook


:yes:

http://i275.photobucket.com/albums/jj319/kidzgotstyle/2wrhi6hjpg.gif


Posted Image


you can always do the good ol' reformat route:). i use that every time and always back up my stuff once a month incase stuff like this happens

L7zqGhJ.png

alumni


#11 Bracus

Bracus

    Rookie

  • 555 posts
  • Joined: Jun 16, 2010
  • Name:Rick
  • Fan Since:1984
  • Fav. Laker:All of Em

Posted August 01, 2010 - 09:48 AM

You do not need a new laptop because of a software error lmao. Definitely don't get a Macbook, unless you want to overpay for just an OS. Do a factory reset from partition or use your recovery discs. You should have made those or gotten them with it.

Sounds like worst case scenario is a bad HD, get one online for like $40-$60. If reset doesn't work.
I heard Phil say ‘Don’t Shoot’ and I was like ‘Whatever’”!!!! - Ron

#12 True Lakers Fan

True Lakers Fan

    Dead Discussion! You will not win, because I will not lose&a

  • 23,354 posts
  • Joined: May 12, 2009
  • Location:San Antonio but from OC Cali
  • Name:Kyler
  • Fan Since:1990
  • Fav. Laker:Kobe, Swaggy and Kareem

Posted August 01, 2010 - 09:53 AM

Stop watching Porn jk

Kobe%20Bryant%20Sig%20v3.jpg


#13 GP1_KB24

GP1_KB24

    Dedication 4.

  • 20,198 posts
  • Joined: Apr 10, 2009
  • Fav. Laker:Kobe & Dwight.

Posted August 01, 2010 - 09:57 AM

Get a Mac.

5 Letters... 'YMCMB'

Posted Image


#14 Alex.com

Alex.com

    Back @ it Like a Crack Addict

  • 1,240 posts
  • Joined: Sep 12, 2009
  • Location:CA ALL DAY!!!
  • Name:Alejandro Herrera
  • Fan Since:1986
  • Fav. Laker:Kobe Bryant

Posted August 01, 2010 - 10:14 AM

Get a Mac for sure.

Posted Image


#15 Real Deal

Real Deal

    Legend

  • 14,925 posts
  • Joined: Jun 29, 2008
  • Location:Kansas
  • Name:Brandon
  • Fav. Laker:Kobe

Posted August 01, 2010 - 10:30 AM

I can't do anything :(

It's all black and I can move the cursor around. So fun. But besides that, nothing. No task manager, no right click, no normal shut down. I just have to hold onto the power button til it turns off.

Try to bring up the Task Manager (CTRL+ALT+DEL) in Safe Mode.

If that doesn't work, and if you have a Win7 DVD, pop it in and boot from it, then select "Repair my computer" and then to "System Restore" and look for a way to restore to a certain date, or since the last Windows update.

If that doesn't work and you have the Win7 DVD, try this:

http://support.microsoft.com/kb/927392

You could also let your laptop sit for a few hours (just have it plugged in so it doesn't die) and see if it FINALLY shows your desktop. If it does, open up a browser and go right to:

http://info.prevx.com/download.asp?GRAB=BLACKSCREENFIX

Download and run.

#16 True Lakers Fan

True Lakers Fan

    Dead Discussion! You will not win, because I will not lose&a

  • 23,354 posts
  • Joined: May 12, 2009
  • Location:San Antonio but from OC Cali
  • Name:Kyler
  • Fan Since:1990
  • Fav. Laker:Kobe, Swaggy and Kareem

Posted August 01, 2010 - 10:41 AM

Try to bring up the Task Manager (CTRL+ALT+DEL) in Safe Mode.

If that doesn't work, and if you have a Win7 DVD, pop it in and boot from it, then select "Repair my computer" and then to "System Restore" and look for a way to restore to a certain date, or since the last Windows update.

If that doesn't work and you have the Win7 DVD, try this:

http://support.microsoft.com/kb/927392

You could also let your laptop sit for a few hours (just have it plugged in so it doesn't die) and see if it FINALLY shows your desktop. If it does, open up a browser and go right to:

http://info.prevx.com/download.asp?GRAB=BLACKSCREENFIX

Download and run.


How do you know this? personal experience?

Kobe%20Bryant%20Sig%20v3.jpg


#17 Real Deal

Real Deal

    Legend

  • 14,925 posts
  • Joined: Jun 29, 2008
  • Location:Kansas
  • Name:Brandon
  • Fav. Laker:Kobe

Posted August 01, 2010 - 10:55 AM

How do you know this? personal experience?

Yeah, I've been working on computers for almost 11 years now.

#18 True Lakers Fan

True Lakers Fan

    Dead Discussion! You will not win, because I will not lose&a

  • 23,354 posts
  • Joined: May 12, 2009
  • Location:San Antonio but from OC Cali
  • Name:Kyler
  • Fan Since:1990
  • Fav. Laker:Kobe, Swaggy and Kareem

Posted August 01, 2010 - 11:02 AM

Yeah, I've been working on computers for almost 11 years now.


Very nice

Kobe%20Bryant%20Sig%20v3.jpg


#19 Imadogg

Imadogg

    Rookie

  • 0 posts
  • Joined: Jul 24, 2008

Posted August 01, 2010 - 02:14 PM

Try to bring up the Task Manager (CTRL+ALT+DEL) in Safe Mode.

If that doesn't work, and if you have a Win7 DVD, pop it in and boot from it, then select "Repair my computer" and then to "System Restore" and look for a way to restore to a certain date, or since the last Windows update.

If that doesn't work and you have the Win7 DVD, try this:

http://support.microsoft.com/kb/927392

You could also let your laptop sit for a few hours (just have it plugged in so it doesn't die) and see if it FINALLY shows your desktop. If it does, open up a browser and go right to:

http://info.prevx.com/download.asp?GRAB=BLACKSCREENFIX

Download and run.

Safe mode, normal, whatever else mode still goes to the black screen with cursor. I don't have W7 disc, I downloaded it when they had the $30 deal for students. Is there a way i can download the repair disc or whatever and burn to a disc and have that load up? This sucks... I most likely lost all my info huh.

#20 Real Deal

Real Deal

    Legend

  • 14,925 posts
  • Joined: Jun 29, 2008
  • Location:Kansas
  • Name:Brandon
  • Fav. Laker:Kobe

Posted August 01, 2010 - 02:43 PM

You'll need to just find it somewhere (can't talk about where on the forums, but just use a file-sharing program or search for torrents). You're looking for the full installation disc, and it will probably be a DVD, so you'll need a DVD burner.

And no, you can keep everything you have two different ways: either getting the disc and using it to restore to an earlier date, or removing the HD and copying it over to another computer.




0 user(s) are reading this topic

0 members, 0 guests, 0 anonymous users